Collect and Build customer database
Customers are the decisive factor for the existence and development of businesses. Especially, in the F&B industry, the requirement for interaction with customers is even higher. Therefore, holding more data and information about customers will help your business have more advantages than competitors.
The collection and construction of customer database give businesses a basis for evaluating analysis and offering effective campaigns for each specific customer group. More importantly, the customer database will help you identify loyal customers - who bring 80% of sales in the F&B industry - for the right care solution.